Privacy Policy – airticketbooking.lk

Effective Date: 22 December 2025

At airticketbooking.lk, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Sri Lanka’s Personal Data Protection Act, No. 9 of 2022, and airline regulations.

  1. Information We Collect

When you use airticketbooking.lk, we may collect:

  • Personal Data: Name, email, phone number, passport details, and travel preferences.
  • Payment Data: Credit/debit card details and billing information, securely processed via authorized payment gateways.
  • Booking Data: Flight details, ticket numbers, seat preferences, and special requests.
  • Technical Data: IP address, browser type, device information, and website usage patterns.
 
  1. How We Use Your Information

We use your data to:

  • Process flight bookings and issue tickets.
  • Send booking confirmations, updates, and travel advisories.
  • Comply with airline, airport, and government regulations.
  • Improve our website, services, and customer support.
  • Share promotional offers if you provide consent.
 
  1. Sharing Your Data

We do not sell your information. Your data may be shared with:

  • Airlines, hotels, and travel partners to complete bookings.
  • Payment processors for secure transactions.
  • Government authorities when legally required.
  • Authorized service providers to support your travel requests.
 
  1. Cookies and Tracking

We use cookies to enhance your website experience, analyze traffic, and deliver relevant promotions. You can manage cookies in your browser settings.

  1. Data Security

We implement industry-standard measures to protect your data, including encryption and secure servers. However, no online system is completely risk-free.

  1. Your Rights under PDPA

You may:

  • Access, correct, or update your personal data.
  • Withdraw consent for processing where applicable.
  • Request deletion of your data when legally permissible.
  • Opt-out of marketing communications.

Contact us at info@airticletbooking.lk to exercise these rights.

  1. Children’s Privacy

Our services are not for children under 13, and we do not knowingly collect data from them.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on airticketbooking.lk with the effective date.

  1. Contact Us

For questions or concerns regarding your personal data:

airticketbooking.lk

+94713093009

Typically replies within a day